Terms of Service

• ShiftCurve provides AI-powered document intelligence and digital presence services.
• All services are subject to a separate engagement agreement or quote acceptance.

• IP allocation depends on the product. Specific terms are set out in your service agreement (Master Services Agreement and the Schedule for that service).
• For websites we build, including as part of Compound: ShiftCurve owns the website source code, including our reusable components and deployment workflows. Once the related fees are paid, you own the content made for your business (text, images and page layouts) and the set-up inside your own accounts, such as Google Ads, Analytics and Business Profile. You have a perpetual, non-exclusive, royalty-free licence to use, host and modify your finished website for your own business. If you leave, we hand over a copy of your website's code and content within 30 days of your request so you can host it elsewhere, without ongoing support from us after handover. Our reusable components and deployment workflows may not be resold, sublicensed or reused for anyone else. Third-party libraries flow under their original open-source licences. Website Projects agreed before September 2026 keep the IP terms in their signed agreement.
• For Compound: you own your data, your brand and your source materials. You also own the final copy and creative made for your business once the related fees are paid. ShiftCurve keeps the Compound platform, including its code, prompts, workflows and methods. Sightra and our other software platforms are covered only by a signed agreement that names them.
• When a service ends, we return or delete your customer and lead data within 30 days, unless the law requires us to keep it.
• ShiftCurve retains the right to use anonymised case study information with your consent.
• ShiftCurve branding may appear in document footers as "Produced by ShiftCurve" unless you request removal.

• Payment terms are as specified in your engagement agreement.
• Standard terms: 50% upfront, 50% on delivery (or as quoted)
• Overdue invoices may incur late payment fees.

• All client data and project materials are treated as confidential.
• We only share your confidential information with staff and contractors who need it for the work (on the same confidentiality terms), with the service providers listed in our Privacy Policy, or where the law requires it.
• Confidentiality continues for 3 years after the agreement ends.

• Either party can end a monthly service with 30 days written notice. A one-off build cannot be cancelled for convenience once work has started. Either party can end the agreement immediately if the other has a material breach it has not fixed within 14 days of notice, or becomes insolvent.
• Fees for work completed up to termination are payable.
• When an agreement ends, you can ask for a copy of your website code, which we provide within 30 days of your request. Your data is handled as set out under Intellectual Property, and we can help with the move at our standard hourly rate.

• These terms are governed by the laws of New Zealand.
• Disputes will be resolved in New Zealand courts.

We may update these terms from time to time. Updates do not change a signed agreement, and changes to signed work need a written Change Order. The current version is always available at shiftcurve.co.nz/terms.